Shipping Policy
At Viva Blu, we provide reliable shipping across Australia with clear, transparent delivery timelines and costs. Exact shipping is always calculated and shown at checkout before you pay — the figures below are starting (“from”) prices for a single item and increase with quantity and weight.
Shipping Rates
Shipping costs are based on product type, quantity and delivery location.
Standard Products (Non-Dangerous Goods)
Queensland
- Brisbane metro: $8 flat — free on orders over $300
- Brisbane outer suburbs: from $26
- Sunshine Coast & Gold Coast: from $48
- Regional & remote QLD: freight quote (we’ll confirm the rate before dispatch)
New South Wales & ACT
- Sydney metro & Canberra: from $40
- Regional & remote NSW/ACT: from $78
Victoria
- Melbourne & Victoria-wide: from $45
South Australia
- Adelaide metro: from $55
- Regional & remote SA: from $130
Western Australia
- Perth metro: from $58
- Regional & remote WA: from $155
Northern Territory
- Darwin metro: from $58
- Regional & remote NT: from $155
Tasmania
- Tasmania-wide: from $45
Free pickup: collect any order free of charge from our Windsor, QLD warehouse.
Dangerous Goods (DG) Products
Certain products require specialised handling and transport under safety regulations, so freight is higher:
- South-East QLD: from $60
- Interstate metro: from $128
- Regional & remote: $150–$220
DG shipping is always calculated at checkout based on your exact location and quantity.
Handling Time
- Standard (Non-DG): up to 2 business days
- Dangerous Goods (DG): up to 2 business days
Orders are processed Monday to Friday. Orders placed after 12 PM (QLD time), on weekends, or on public holidays are processed the next business day.
Estimated Delivery Time
Delivery time starts after dispatch:
- Queensland: 1–3 business days
- Australia-wide: up to 7 business days
Dangerous Goods deliveries may take slightly longer due to transport restrictions.
Important Notes
- Shipping costs are shown at checkout before you complete your order
- Tracking details are provided once your order is dispatched
- We ship Australia-wide; some regional & remote lanes are quoted as freight
- We only ship within Australia
- A physical address is required for delivery (PO Boxes may not be supported for certain items)
Damaged or Missing Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.