At Viva Blu, we provide reliable shipping across Australia with clear and transparent delivery timelines and costs.

Shipping Rates
Shipping costs are based on product type and delivery location.
Standard Products (Non-Dangerous Goods)
• Queensland (Metro): $8 flat rate
• Queensland (Non-Metro): $17 flat rate 

• Queensland (>50km): $25 flat rate 

• Australia-wide $45 flat rate (QLD, NSW, VIC, SA only)

Dangerous Goods (DG) Products

Certain products require specialised handling and transport due to safety regulations.
Shipping rates for these items are:
• Queensland: $60

• Australia-wide $135

For other locations, shipping costs are calculated at checkout.
Handling Time
• Standard (Non-DG): Up to 2 Days
• Dangerous Goods (DG): Up to 2 Days

Orders are processed Monday to Friday. Orders placed after 12 PM (QLD time), on weekends, or public holidays will be processed the next business day.

Estimated Delivery Time
Delivery time starts after dispatch:
• Queensland: 1–3 business days
• Shipping Australia Wide – Up to 7 Days

Please note that Dangerous Goods deliveries may take slightly longer due to transport restrictions.

Important Notes
• Shipping costs are shown at checkout before completing your order
• Tracking details are provided once your order is dispatched
• We only ship within Australia
• A physical address is required for delivery (PO Boxes may not be supported for certain items)

Damaged or Missing Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.